:root{
    --ink:#111111;--ink-soft:#3a3a3a;--slate:#7a756e;
    --tiger:#fd5701;--ember:#f58e1d;--paper:#ffffff;--mist:#f6f4f1;--panel:#faf8f6;
    --line:#e8e4de;--good:#1f8a5b;--radius:14px;
    --shadow:0 1px 2px rgba(17,17,17,.04), 0 8px 30px rgba(17,17,17,.06);
    --display:'Sora', system-ui, sans-serif;--body:'Inter', system-ui, -apple-system, sans-serif;
  }
  *{box-sizing:border-box} html,body{margin:0}
  body{font-family:var(--body);color:var(--ink);background:var(--mist);-webkit-font-smoothing:antialiased;line-height:1.5}
  button{font-family:inherit;cursor:pointer}
  :focus-visible{outline:2px solid var(--tiger);outline-offset:2px;border-radius:4px}
  .screen{display:none} .screen.active{display:block;animation:fade .3s ease}
  @keyframes fade{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
  html.restoring-session #screen-login{display:none!important}
  #boot-loading{display:none;position:fixed;inset:0;background:var(--mist);z-index:400;align-items:center;justify-content:center}
  html.restoring-session #boot-loading{display:flex}
  #boot-loading .bl-spin{width:28px;height:28px;border:3px solid var(--line);border-top-color:var(--tiger);border-radius:50%;animation:sp .7s linear infinite}
  @keyframes sp{to{transform:rotate(360deg)}}
  .wm{font-family:var(--display);font-weight:600;letter-spacing:-.01em;color:var(--ink);display:inline-flex;align-items:baseline;gap:3px}
  .wm-accent{color:var(--tiger);font-weight:700}
  .wm-lg{font-size:23px} .wm-md{font-size:18px} .wm-sm{font-size:16px}
  .hero-logo .wm{color:#fff} .hero-logo .wm-accent{color:var(--ember)}

  /* LOGIN */
  .login-wrap{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr}
  .login-hero{background:var(--ink);color:#fff;padding:56px 54px;position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:space-between}
  .login-hero .stripes{position:absolute;inset:0;pointer-events:none}
  .login-hero .stripes i{position:absolute;height:230%;width:36px;top:-65%;background:linear-gradient(180deg,var(--ember),var(--tiger));transform:rotate(24deg);border-radius:40px;opacity:.16}
  .login-hero .eyebrow{font-size:12px;letter-spacing:.22em;text-transform:uppercase;color:var(--ember);font-weight:600;position:relative}
  .login-hero h1{font-family:var(--display);font-weight:700;font-size:36px;line-height:1.12;margin:16px 0 14px;max-width:13ch;position:relative}
  .login-hero p{color:#c8c2bb;max-width:36ch;font-size:15.5px;position:relative}
  .login-hero .hero-foot{position:relative;font-size:13px;color:#8f8a83}
  .login-hero .hero-foot b{color:#fff;font-weight:600}
  .login-panel{background:var(--paper);display:flex;align-items:center;justify-content:center;padding:40px 30px}
  .login-card{width:100%;max-width:390px}
  .login-card .card-logo{margin-bottom:30px}
  .login-card h2{font-family:var(--display);font-weight:600;font-size:23px;margin:0 0 6px}
  .login-card .sub{color:var(--slate);font-size:14.5px;margin:0 0 26px}
  label.fld{display:block;font-size:12.5px;font-weight:600;color:var(--ink-soft);margin-bottom:7px}
  .input,select,textarea{width:100%;padding:13px 14px;border:1.5px solid var(--line);border-radius:11px;font-size:15px;background:var(--panel);font-family:inherit}
  .input:focus,select:focus,textarea:focus{outline:none;border-color:var(--tiger);background:#fff}
  .otp-input{letter-spacing:.5em;text-align:center;font-weight:600;font-size:19px}
  .btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;width:100%;padding:13px 16px;border:0;border-radius:11px;font-size:15px;font-weight:600;background:var(--tiger);color:#fff;transition:filter .2s,transform .12s cubic-bezier(.22,1,.36,1),box-shadow .2s}
  .btn:hover{filter:brightness(1.05)} .btn:disabled{opacity:.45;cursor:not-allowed}
  .btn:active:not(:disabled){transform:scale(.98)}
  .btn-ghost{background:transparent;color:var(--ink);border:1.5px solid var(--line)}
  .mt{margin-top:14px}
  .err{color:#c0392b;font-size:13px;margin-top:9px;min-height:18px;font-weight:500}
  .back-link{background:none;border:0;color:var(--slate);font-size:13px;padding:0;margin-top:18px;text-decoration:underline;width:auto}
  .help-link{background:none;border:0;color:var(--tiger);font-size:12.5px;font-weight:600;padding:0;margin-top:12px;text-decoration:underline;width:auto;display:inline-block;transition:opacity .2s}
  .help-link:hover{opacity:.72}
  .otp-sub-actions{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:18px;flex-wrap:wrap}
  .otp-action-btn{display:inline-flex;align-items:center;gap:5px;background:none;border:0;padding:6px 10px;border-radius:8px;font-size:12.5px;font-weight:600;color:var(--slate);cursor:pointer;transition:color .18s,background .18s;line-height:1;font-family:inherit}
  .otp-action-btn:hover:not(:disabled){color:var(--tiger);background:#fff4eb}
  .otp-action-btn:disabled{opacity:.45;cursor:not-allowed}
  .otp-action-btn svg{flex-shrink:0;transition:transform .18s}
  .otp-action-btn:hover:not(:disabled) svg{transform:scale(1.15)}
  .otp-action-btn.resend-btn{color:var(--tiger)}
  .otp-action-btn.resend-btn:disabled{color:var(--slate)}
  .otp-action-btn.help-btn{color:#6c5b9e}
  .otp-action-btn.help-btn:hover:not(:disabled){color:#6c5b9e;background:#f3effb}
  .otp-action-divider{color:#ccc;font-size:14px;line-height:1;user-select:none}
  .spin{display:inline-block;width:14px;height:14px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:sp .7s linear infinite}
  .toast{position:fixed;left:50%;bottom:26px;transform:translateX(-50%) translateY(20px);background:var(--ink);color:#fff;padding:12px 18px;border-radius:12px;font-size:13px;line-height:1.4;opacity:0;pointer-events:none;transition:opacity .3s,transform .3s;z-index:300;max-width:min(90vw,520px);text-align:center;box-shadow:0 8px 24px rgba(17,17,17,.18)}
  .toast.show{opacity:1;transform:translateX(-50%) translateY(0)}

  /* PORTAL HEADER (shared across post-login screens) — translucent, sticky, modern */
  .portal-head{
    position:sticky;top:0;z-index:120;
    background:rgba(255,255,255,.72);
    -webkit-backdrop-filter:blur(20px) saturate(180%);backdrop-filter:blur(20px) saturate(180%);
    box-shadow:0 1px 0 rgba(232,228,222,.9), 0 10px 24px -18px rgba(17,17,17,.25);
    display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 26px;flex-wrap:wrap;
  }
  .portal-head .ph-left{display:flex;align-items:center;gap:18px;flex-wrap:wrap}
  .portal-head .powered{font-size:10.5px;color:var(--slate);border-left:1px solid var(--line);padding-left:12px}
  .portal-head .powered b{color:var(--ink);font-weight:600;display:block;font-size:12px}
  .portal-nav{display:flex;gap:2px;background:rgba(17,17,17,.045);border:1px solid var(--line);border-radius:999px;padding:4px}
  .portal-nav button{background:transparent;border:0;color:var(--ink-soft);font-size:12.5px;font-weight:600;padding:7px 14px;border-radius:999px;transition:background .28s cubic-bezier(.22,1,.36,1),color .2s,transform .12s cubic-bezier(.22,1,.36,1)}
  .portal-nav button:hover{background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(17,17,17,.08)}
  .portal-nav button:active{transform:scale(.94)}
  .ph-right{display:flex;align-items:center;gap:14px}
  .avatar{width:34px;height:34px;border-radius:50%;background:var(--ink);color:#fff;display:grid;place-items:center;font-weight:600;font-size:13px}
  .user-chip{display:flex;align-items:center;gap:9px}
  .user-chip .un{font-size:13.5px;font-weight:600} .user-chip .ue{font-size:11.5px;color:var(--slate)}
  .logout{background:none;border:1px solid var(--line);color:var(--ink-soft);font-size:12.5px;font-weight:600;padding:7px 14px;border-radius:999px;transition:background .2s,border-color .2s,transform .12s cubic-bezier(.22,1,.36,1)}
  .logout:hover{border-color:var(--slate);background:var(--mist)}
  .logout:active{transform:scale(.95)}

  .wrap{max-width:920px;margin:0 auto;padding:36px 26px 70px}
  .steps{display:flex;margin-bottom:34px;max-width:460px}
  .step{flex:1;text-align:center;position:relative;font-size:11.5px;font-weight:600;color:var(--slate)}
  .step .snum{width:26px;height:26px;border-radius:50%;background:#fff;border:2px solid var(--line);display:flex;align-items:center;justify-content:center;margin:0 auto 7px;font-family:var(--display);font-weight:700;font-size:12px;color:var(--slate);position:relative;z-index:2}
  .step.active .snum{border-color:var(--tiger);color:var(--tiger);background:#fff6ef}
  .step.done .snum{background:var(--tiger);border-color:var(--tiger);color:#fff}
  .step.active{color:var(--ink)} .step.done{color:var(--ink)}
  .step::before{content:'';position:absolute;top:13px;left:-50%;width:100%;height:2px;background:var(--line);z-index:1}
  .step:first-child::before{display:none}
  .step.done::before{background:var(--tiger)}
  .tee-photos-row{display:flex;gap:18px;align-items:flex-start}
  .tee-photo-main{width:170px;height:170px;border-radius:16px;overflow:hidden;flex:none;box-shadow:var(--shadow);background:var(--mist)}
  .tee-photo-main img{width:100%;height:100%;object-fit:cover;display:block}
  .tee-photo-thumbs{display:flex;flex-direction:row;gap:8px;margin-top:8px}
  .tee-photo-thumbs img{width:40px;height:40px;border-radius:8px;object-fit:cover;cursor:pointer;border:2px solid var(--line);opacity:.65}
  .tee-photo-thumbs img.active{opacity:1;border-color:var(--tiger)}
  .tee-photo-col{display:flex;flex-direction:column}
  .tee-caption{font-size:11.5px;color:var(--slate);margin-top:4px}
  .eyebrow2{font-size:11.5px;letter-spacing:.2em;text-transform:uppercase;color:var(--tiger);font-weight:600}
  .h1{font-family:var(--display);font-weight:700;font-size:29px;margin:14px 0 8px;letter-spacing:-.01em}
  .lead{color:var(--slate);max-width:60ch;font-size:15px;margin:0 0 28px}

  /* CLAIM HERO BANNER */
  .claim-banner{background:var(--ink);position:relative;overflow:hidden;padding:52px 26px 60px;text-align:center}
  .claim-banner .stripes{position:absolute;inset:0;pointer-events:none}
  .claim-banner .stripes i{position:absolute;height:230%;width:36px;top:-65%;background:linear-gradient(180deg,var(--ember),var(--tiger));transform:rotate(24deg);border-radius:40px;opacity:.14}
  .claim-banner-inner{max-width:720px;margin:0 auto;position:relative}
  .claim-banner .eyebrow2{color:var(--ember);justify-content:center;display:flex}
  .claim-banner .h1{color:#fff;text-wrap:balance}
  .claim-banner .lead{color:#c8c2bb;margin:14px auto 0;max-width:56ch}
  .claim-banner .wm{color:#fff;justify-content:center;margin-bottom:18px}
  .claim-banner .wm-accent{color:var(--ember)}

  /* CLAIM / HAMPER */
  .gift-grid{display:grid;grid-template-columns:300px 1fr;gap:22px;align-items:start;margin-top:6px;position:relative;z-index:2}
  .hamper-card{
    background:linear-gradient(160deg,#181410 0%,#2c2115 55%,#1a140f 100%);
    color:#fff;border:1px solid rgba(255,255,255,.08);border-radius:22px;padding:30px 26px;
    display:flex;flex-direction:column;align-items:flex-start;gap:14px;position:relative;overflow:hidden;
    box-shadow:0 2px 4px rgba(17,17,17,.06), 0 20px 44px rgba(17,17,17,.22);
  }
  .hamper-card::after{content:'';position:absolute;top:-45%;right:-35%;width:75%;height:150%;background:radial-gradient(circle,rgba(253,87,1,.28),transparent 62%);pointer-events:none}
  .hamper-art{display:flex;justify-content:center;width:100%;position:relative}
  .hamper-art svg{filter:drop-shadow(0 12px 22px rgba(0,0,0,.4))}
  .hamper-card h3{color:#fff;position:relative}
  .hamper-card p{color:#cfc8bd;position:relative}
  .hamper-note{background:var(--panel);border:1px dashed var(--line);border-radius:12px;padding:14px 16px;font-size:13px;color:var(--slate)}
  .tee-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:32px;box-shadow:0 2px 4px rgba(17,17,17,.03), 0 16px 40px rgba(17,17,17,.05)}
  @media (max-width:860px){ .gift-grid{grid-template-columns:1fr} }
  .tee-head{display:flex;gap:24px;align-items:center;flex-wrap:wrap}
  .tee-art{flex:none}
  .tee-head h3{font-family:var(--display);font-weight:700;font-size:19px;margin:0 0 6px}
  .tee-head p{color:var(--slate);font-size:13.5px;margin:0}
  .size-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:20px}
  .size-btn{border:1.5px solid var(--line);background:#fff;border-radius:10px;padding:11px 0;width:56px;font-weight:700;font-family:var(--display);font-size:14px;color:var(--ink);transition:border-color .2s,background .2s,color .2s,transform .12s cubic-bezier(.22,1,.36,1)}
  .size-btn:hover{border-color:var(--slate)}
  .size-btn:active{transform:scale(.94)}
  .size-btn.active{border-color:var(--tiger);background:#fff6ef;color:var(--tiger)}
  .chart-toggle{background:none;border:0;color:var(--tiger);font-size:12.5px;font-weight:600;text-decoration:underline;padding:0;margin-top:14px;width:auto}
  .size-chart{margin-top:14px;display:none;overflow-x:auto}
  .size-chart.open{display:block}
  .size-chart table{width:100%;border-collapse:collapse;font-size:13px;min-width:420px}
  .size-chart th,.size-chart td{padding:9px 12px;border:1px solid var(--line);text-align:center}
  .size-chart th{background:var(--panel);font-weight:600;font-size:11.5px;text-transform:uppercase;color:var(--slate)}
  .size-disclaimer{margin:10px 0 0;font-size:12px;color:var(--slate)}
  .fld-hint{margin:6px 0 0;font-size:12px;color:var(--slate)}
  .req{color:#d64545;font-weight:700}
  .continue-bar{display:flex;justify-content:flex-end}
  .continue-bar .btn{width:auto;padding:13px 26px}

  /* ADDRESS FORM */
  .form-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:30px;max-width:640px}
  .form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
  .form-row .full{grid-column:1/-1}
  .fld-wrap{margin-bottom:16px}

  /* CONFIRM */
  .confirm-screen{min-height:70vh;display:grid;place-items:center;padding:40px 24px}
  .confirm-card{background:#fff;border:1px solid var(--line);border-radius:20px;max-width:480px;width:100%;padding:40px 36px;text-align:center;box-shadow:var(--shadow)}
  .confirm-check{width:60px;height:60px;border-radius:50%;background:var(--good);color:#fff;display:grid;place-items:center;margin:0 auto 20px;font-size:28px}
  .confirm-card h2{font-family:var(--display);font-weight:700;font-size:23px;margin:0 0 8px}
  .confirm-card .cc-sub{color:var(--slate);font-size:14px;margin:0 0 22px}
  .confirm-note{font-size:13px;color:var(--slate);background:#fff6ef;border:1px solid #ffd9bd;border-radius:12px;padding:12px 14px;margin-bottom:20px;text-align:left}
  .confirm-actions{display:flex;gap:10px}
  .confirm-summary{background:var(--mist);border:1px solid var(--line);border-radius:12px;padding:14px;text-align:left;font-size:13px;color:var(--ink-soft);margin-bottom:16px}

  /* MY ORDER */
  .track-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:30px;margin-bottom:22px;box-shadow:0 8px 24px rgba(17,17,17,.04)}
  .track-stages{display:flex;gap:0;margin:4px 0 30px;padding:0 4px}
  .track-stage{flex:1;text-align:center;position:relative}
  .track-stage .dot{width:14px;height:14px;border-radius:50%;background:var(--line);margin:0 auto 8px;position:relative;z-index:2}
  .track-stage.done .dot{background:var(--good)}
  .track-stage .lbl{font-size:12.5px;font-weight:600;color:var(--slate)}
  .track-stage .lbl small{display:block;margin-top:4px;font-size:11px;font-weight:500;color:var(--slate)}
  .track-stage.done .lbl{color:var(--ink)}
  .track-stage::before{content:'';position:absolute;top:6px;left:-50%;width:100%;height:2px;background:var(--line);z-index:1}
  .track-stage:first-child::before{display:none}
  .track-stage.done::before{background:var(--good)}
  .track-section{border-top:1px solid var(--line);padding-top:18px}
  .track-section-title{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--slate);font-weight:700;margin-bottom:12px}
  .track-detail{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px}
  .track-pill{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:11px 13px;font-size:12px;color:var(--slate);min-width:0}
  .track-pill span{display:block;margin-bottom:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .track-pill b{display:block;font-family:var(--display);font-size:14px;color:var(--ink);overflow-wrap:anywhere}
  .track-link{display:flex;align-items:center;justify-content:center;gap:6px;background:var(--tiger);border:1px solid var(--tiger);border-radius:10px;padding:11px 13px;color:#fff;font-size:12px;font-weight:700;text-decoration:none;min-height:44px}
  .track-link:hover{background:#d94700;border-color:#d94700}
  .detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;font-size:13.5px;color:var(--ink-soft)}
  .order-contact{margin-top:22px}
  .detail-grid div b{color:var(--slate);display:block;font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;font-weight:700;margin-bottom:5px}
  .detail-grid div span{display:block;color:var(--ink-soft);line-height:1.45}

  /* TICKET */
  .ticket-list{display:flex;flex-direction:column;gap:12px}
  .ticket-item{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px 18px;display:flex;flex-direction:column;gap:6px;cursor:pointer;transition:border-color 0.2s}
  .ticket-item:hover{border-color:#b5b5b5}
  .ticket-item-head{display:flex;justify-content:space-between;align-items:center}
  .ticket-item-id{font-weight:700;font-family:var(--display);font-size:14px}
  .ticket-item-date{color:var(--slate);font-size:12px;font-weight:400}
  .ticket-item-cat{font-weight:600;font-size:13px;color:var(--ink-soft)}
  .ticket-item-msg{color:var(--slate);font-size:13.5px;line-height:1.5;margin-top:2px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
  .status-tag{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;padding:3px 9px;border-radius:999px}
  .status-tag.Open{background:#fdecea;color:#c0392b}
  .status-tag.Resolved{background:#eefaf3;color:#137a4a}
  .status-tag.Closed{background:#f1f3f5;color:#495057}
  
  /* CHAT BUBBLES */
  .chat-bubble-wrap{display:flex;flex-direction:column;margin-bottom:12px}
  .chat-bubble-wrap.user{align-items:flex-end}
  .chat-bubble-wrap.admin{align-items:flex-start}
  .chat-bubble{max-width:85%;padding:10px 14px;border-radius:12px;font-size:13.5px;line-height:1.4}
  .chat-bubble-wrap.user .chat-bubble{background:#fff;border:1px solid var(--line);border-bottom-right-radius:4px}
  .chat-bubble-wrap.admin .chat-bubble{background:#f0f5ff;border:1px solid #d6e4ff;border-bottom-left-radius:4px}
  .chat-meta{font-size:11.5px;color:var(--slate);margin-bottom:4px;font-weight:600}

  .help-row{display:flex;gap:14px;flex-wrap:wrap;margin-top:22px}
  .help-tile{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px 16px;font-size:13px;color:var(--slate);flex:1;min-width:200px}

  @media (max-width:860px){
    .login-wrap{grid-template-columns:1fr}.login-hero{padding:36px 28px}
    .hamper-card{grid-template-columns:1fr;text-align:center}
    .hamper-art{justify-content:center}
    .form-row{grid-template-columns:1fr}
    .detail-grid{grid-template-columns:1fr}
    .choice-row{grid-template-columns:1fr}
  }

  /* TEE GALLERY + LIGHTBOX */
  .tee-gallery{display:flex;gap:20px;align-items:flex-start;flex-wrap:wrap}
  .tee-gallery-main{position:relative;width:220px;height:220px;border-radius:16px;overflow:hidden;flex:none;box-shadow:var(--shadow);background:var(--mist);cursor:zoom-in}
  .tee-gallery-main img{width:100%;height:100%;object-fit:cover;display:block}
  .tee-zoom-hint{position:absolute;left:10px;bottom:10px;background:rgba(17,17,17,.72);color:#fff;font-size:11px;font-weight:600;padding:5px 9px;border-radius:999px}
  .tee-gallery-thumbs{display:flex;flex-direction:row;flex-wrap:wrap;gap:8px;max-width:220px}
  .tee-gallery-thumbs .thumb-btn{position:relative;width:48px;height:48px;border-radius:9px;overflow:hidden;padding:0;border:2px solid var(--line);opacity:.7;flex:none}
  .tee-gallery-thumbs .thumb-btn img{width:100%;height:100%;object-fit:cover;display:block}
  .tee-gallery-thumbs .thumb-btn.active{opacity:1;border-color:var(--tiger)}
  .tee-gallery-info{flex:1;min-width:200px}
  .tee-gallery-info h3{font-family:var(--display);font-weight:700;font-size:19px;margin:0 0 6px}
  .tee-gallery-info p{color:var(--slate);font-size:13.5px;margin:0}
  .tee-brand{display:flex;align-items:center;gap:8px;margin-top:10px}
  .tee-brand span{font-size:11.5px;color:var(--slate);text-transform:uppercase;letter-spacing:.04em}
  .tee-brand-logo{height:22px;width:auto;display:block}
  .lightbox{display:none;position:fixed;inset:0;background:rgba(17,17,17,.86);z-index:500;align-items:center;justify-content:center;padding:40px 24px;flex-direction:column}
  .lightbox.open{display:flex}
  .lightbox img{max-width:min(640px,90vw);max-height:66vh;border-radius:14px;box-shadow:0 20px 60px rgba(0,0,0,.5);background:#fff}
  .lightbox-caption{color:#f3f1ec;font-size:13.5px;margin-top:14px;font-weight:600}
  .lightbox-close{position:absolute;top:22px;right:26px;background:rgba(255,255,255,.12);color:#fff;border:0;width:38px;height:38px;border-radius:50%;font-size:17px;line-height:1}
  .lightbox-close:hover{background:rgba(255,255,255,.22)}
  .lightbox-nav{display:flex;gap:16px;margin-top:16px}
  .lightbox-nav button{background:rgba(255,255,255,.12);color:#fff;border:0;width:38px;height:38px;border-radius:50%;font-size:17px}
  .lightbox-nav button:hover{background:rgba(255,255,255,.22)}

  /* SHIPPING CHOICE */
  .choice-row{display:grid;grid-template-columns:1fr 1fr;gap:16px;max-width:720px}
  .choice-card{background:#fff;border:1.5px solid var(--line);border-radius:18px;padding:24px;text-align:left;box-shadow:0 2px 4px rgba(17,17,17,.03);transition:border-color .2s,transform .15s cubic-bezier(.22,1,.36,1),box-shadow .2s}
  .choice-card:hover{border-color:var(--tiger);box-shadow:0 8px 22px rgba(17,17,17,.08);transform:translateY(-2px)}
  .choice-card:active{transform:translateY(0) scale(.98)}
  .choice-card-title{font-family:var(--display);font-weight:700;font-size:16.5px;margin-bottom:6px}
  .choice-card-sub{color:var(--slate);font-size:13px;line-height:1.55}

  /* DELIVERY LOCATION (office picker) */
  .office-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;max-width:720px}
  .office-card{background:#fff;border:1.5px solid var(--line);border-radius:14px;padding:16px 14px;text-align:left;display:flex;flex-direction:column;gap:6px;transition:border-color .2s,transform .15s cubic-bezier(.22,1,.36,1),box-shadow .2s}
  .office-card:hover{border-color:var(--slate);box-shadow:0 6px 16px rgba(17,17,17,.06);transform:translateY(-1px)}
  .office-card:active{transform:translateY(0) scale(.97)}
  .office-card.active{border-color:var(--tiger);background:#fff6ef;box-shadow:0 0 0 1px var(--tiger) inset}
  .office-card-icon{font-size:20px}
  .office-card-title{font-family:var(--display);font-weight:700;font-size:14px;color:var(--ink)}
  .office-card-sub{color:var(--slate);font-size:11.5px;line-height:1.4}
  .office-card.active .office-card-title{color:var(--tiger)}

  /* PHONE FIELD */
  .phone-group{display:flex;gap:8px;align-items:stretch}
  .phone-prefix{display:flex;align-items:center;justify-content:center;padding:0 12px;border:1.5px solid var(--line);border-radius:11px;background:var(--panel);font-weight:600;font-size:15px;color:var(--ink-soft);flex:none}
  .phone-input{flex:1}
  .phone-group .abtn{flex:none;padding:0 16px}

  /* AUTO-FILL READONLY FIELDS (city/state from pincode) */
  .input-autofill{background:var(--panel)!important;color:var(--ink-soft);cursor:not-allowed;border-color:var(--line)!important;}
  .input-autofill:not(:placeholder-shown){background:#eefaf3!important;border-color:#bfe6cf!important;color:#137a4a!important;font-weight:600;}
  .input-autofill::placeholder{color:#b0a89e;font-style:italic;font-size:13px}

  /* OTP WIDGET */
  .otp-widget{margin-top:14px;background:linear-gradient(135deg,#fff9f6 0%,#fff 100%);border:1.5px solid #ffd9bd;border-radius:18px;padding:20px 20px 16px;box-shadow:0 2px 12px rgba(253,87,1,.07)}
  .otp-widget-title{font-size:13px;font-weight:600;color:var(--ink-soft);margin-bottom:14px;display:flex;align-items:center;gap:6px}
  .otp-widget-title .otp-phone-echo{color:var(--tiger);font-weight:700;font-size:13.5px}
  .otp-boxes{display:flex;gap:9px;justify-content:flex-start;margin-bottom:14px}
  .otp-box{width:46px;height:56px;border:2px solid var(--line);border-radius:12px;background:#fff;font-family:var(--display);font-weight:700;font-size:22px;text-align:center;color:var(--ink);outline:none;transition:border-color .2s,box-shadow .2s,transform .12s cubic-bezier(.22,1,.36,1);caret-color:var(--tiger)}
  .otp-box:focus{border-color:var(--tiger);box-shadow:0 0 0 3px rgba(253,87,1,.13);transform:scale(1.04)}
  .otp-box.filled{border-color:var(--tiger);background:#fff6ef}
  .otp-box.error{border-color:#c0392b;background:#fdecea;animation:shake .35s ease}
  .otp-box.success{border-color:var(--good);background:#eefaf3}
  @keyframes shake{0%,100%{transform:translateX(0)}20%{transform:translateX(-5px)}40%{transform:translateX(5px)}60%{transform:translateX(-4px)}80%{transform:translateX(3px)}}
  .otp-widget-actions{display:flex;flex-direction:column;align-items:flex-start;gap:16px}
  .otp-confirm-btn{display:inline-flex;align-items:center;gap:7px;padding:11px 22px;border:0;border-radius:10px;font-size:14px;font-weight:700;background:var(--tiger);color:#fff;cursor:pointer;transition:filter .2s,transform .12s cubic-bezier(.22,1,.36,1)}
  .otp-confirm-btn:hover{filter:brightness(1.06)}
  .otp-confirm-btn:active{transform:scale(.97)}
  .otp-confirm-btn:disabled{opacity:.45;cursor:not-allowed}
  .otp-resend-btn{display:inline-flex;align-items:center;gap:6px;background:#f5f6f8;border:1.5px solid #e1e3e8;border-radius:999px;padding:7px 16px;font-size:12.5px;font-weight:600;color:#555;cursor:pointer;transition:all .2s;line-height:1}
  .otp-resend-btn svg{flex-shrink:0;transition:transform .2s}
  .otp-resend-btn:hover:not(:disabled){background:#fff;border-color:var(--tiger);color:var(--tiger);box-shadow:0 3px 8px rgba(0,0,0,0.08);transform:translateY(-1px)}
  .otp-resend-btn:hover:not(:disabled) svg{transform:scale(1.1)}
  .otp-resend-btn:active:not(:disabled){transform:translateY(0)}
  .otp-resend-btn:disabled{opacity:.45;cursor:not-allowed}
  .otp-resend-btn.wa-btn{border-color:#d6eed8;background:#f3fbf3;color:#1a7f31}
  .otp-resend-btn.wa-btn:hover:not(:disabled){border-color:#25D366;background:#fff;box-shadow:0 3px 8px rgba(37,211,102,0.15);color:#1a7f31}
  .otp-timer{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;color:#e07000;background:#fff5ee;padding:5px 11px;border-radius:999px;border:1px solid #ffd9b8}
  .otp-verified-chip{display:inline-flex;align-items:center;gap:6px;background:#eefaf3;border:1.5px solid #bfe6cf;border-radius:999px;padding:8px 14px;font-size:13px;font-weight:700;color:#137a4a;margin-top:10px}
  .otp-verified-chip .chip-icon{font-size:15px}

  /* RADIO PILLS */
  .radio-row{display:flex;gap:10px;flex-wrap:wrap}
  .radio-pill{display:inline-flex;align-items:center;gap:8px;border:1.5px solid var(--line);border-radius:999px;padding:10px 16px;font-size:13.5px;font-weight:600;cursor:pointer;background:#fff;transition:border-color .2s,background .2s,color .2s,transform .12s cubic-bezier(.22,1,.36,1)}
  .radio-pill:active{transform:scale(.96)}
  .radio-pill.checked{border-color:var(--tiger);background:#fff6ef;color:var(--tiger)}
  .radio-pill input{accent-color:var(--tiger)}

  /* PENDING BANNER */
  .pending-banner{display:none;align-items:center;justify-content:center;gap:12px;flex-wrap:wrap;background:#fff6ef;border-bottom:1px solid #ffd9bd;color:#9a5a26;font-size:13px;font-weight:600;padding:10px 20px;text-align:center}
  .pending-banner button{background:var(--tiger);color:#fff;border:0;border-radius:999px;padding:6px 14px;font-size:12.5px;font-weight:700}

  /* MODALS */
  .modal-overlay{display:none;position:fixed;inset:0;background:rgba(17,17,17,.5);z-index:400;align-items:center;justify-content:center;padding:24px}
  .modal-card{background:#fff;border-radius:18px;padding:28px 26px;max-width:420px;width:100%;box-shadow:0 20px 60px rgba(0,0,0,.25)}
  .modal-card h3{font-family:var(--display);font-weight:700;font-size:18px;margin:0 0 10px}
  .modal-card p{color:var(--slate);font-size:13.5px;line-height:1.6;margin:0 0 18px}

  /* FAQ */
  .faq-list{display:flex;flex-direction:column;gap:10px;max-width:720px}
  .faq-item{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px 18px}
  .faq-item summary{cursor:pointer;font-weight:600;font-family:var(--display);font-size:15px;list-style:none;display:flex;align-items:center;gap:10px}
  .faq-item summary::-webkit-details-marker{display:none}
  .faq-item summary::before{content:'+';display:inline-block;width:16px;color:var(--tiger);font-weight:700;font-size:17px}
  .faq-item[open] summary::before{content:'\2013'}
  .faq-item p{margin:10px 0 0 26px;color:var(--slate);font-size:14px;line-height:1.6}

  .status-tag.Provided{background:#eefaf3;color:#137a4a}

  @media (max-width:620px){
    body{overflow-x:hidden}
    .btn{min-height:48px;font-size:14px;padding:12px 14px}
    .input,select,textarea{min-height:48px;padding:11px 13px;font-size:14px}
    label.fld{font-size:12px;margin-bottom:6px}

    .login-hero{min-height:42vh;padding:28px 22px 24px}
    .login-hero h1{font-size:29px}
    .login-hero p{font-size:14px;margin-bottom:20px}
    .login-panel{padding:28px 18px 36px;align-items:flex-start}
    .login-card .card-logo{margin-bottom:22px}

    .portal-head{display:grid;grid-template-columns:1fr;grid-template-areas:'brand' 'account' 'nav';align-items:stretch;padding:12px 14px;gap:10px}
    .portal-head .ph-left{display:contents}
    .portal-head .ph-left>img{grid-area:brand;width:112px;height:auto;display:block;align-self:center}
    .portal-head .powered{grid-area:brand;align-self:center;justify-self:end;border-left:1px solid var(--line);padding-left:12px}
    .portal-nav{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-radius:12px;padding:3px;width:100%}
    .portal-nav button{padding:8px 6px;font-size:11.5px;white-space:nowrap}
    .ph-right{grid-area:account;width:100%;justify-content:space-between;gap:8px;padding-top:10px;border-top:1px solid var(--line)}
    .user-chip{min-width:0}
    .user-chip>div:last-child{min-width:0}
    .user-chip .un,.user-chip .ue{max-width:38vw;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
    .logout{padding:7px 11px}

    .pending-banner{font-size:12px;padding:9px 14px}
    .wrap{padding:26px 16px 48px}
    .steps{margin-bottom:26px;max-width:none}
    .step{font-size:10px}
    .h1{font-size:24px;line-height:1.2}
    .lead{font-size:14px;margin-bottom:22px}
    .claim-banner{padding:36px 18px 42px}
    .claim-banner .h1{font-size:25px}
    .gift-grid{gap:14px}
    .hamper-card,.tee-card{border-radius:16px;padding:22px 18px}
    .tee-gallery{gap:14px}
    .tee-gallery-main{width:100%;height:auto;aspect-ratio:1}
    .tee-gallery-thumbs{max-width:none;width:100%}
    .tee-gallery-info{min-width:0}
    .form-card{padding:20px 16px;border-radius:16px}
    .form-card .fld-wrap{margin-bottom:14px}
    .form-card .input-autofill{font-size:13px}
    .phone-group{gap:6px}
    .phone-prefix{min-width:68px;padding:0 9px;font-size:14px}
    .phone-input{min-width:0}
    #edit-phone-btn{font-size:12px!important;right:9px!important}
    #phone-verify-btn{width:auto!important;min-width:132px;min-height:46px;padding:11px 18px!important;font-size:13px!important}
    #phone-verify-block{margin-top:8px!important}
    .otp-verified-chip{font-size:12.5px;padding:8px 12px;max-width:100%;white-space:normal}
    .radio-row{gap:8px}
    .radio-pill{flex:1;justify-content:center;min-height:48px;padding:9px 7px;font-size:13px}
    .address-actions{gap:8px!important;margin-top:12px!important;align-items:stretch}
    .address-actions #addr-back-btn{flex:0 0 86px;min-height:52px;padding:10px 12px!important;font-size:14px}
    .address-actions #place-order-btn{flex:1;min-width:0;min-height:52px;padding:10px 12px;font-size:14px;line-height:1.25}
    .confirm-screen{padding:28px 16px}
    .confirm-card{padding:28px 20px}
    .confirm-actions{flex-direction:column}
    .track-card{padding:20px 16px;border-radius:16px}
    .track-stages{margin-bottom:24px;padding:0}
    .track-stage .lbl{font-size:11px}
    .track-stage .lbl small{font-size:10px}
    .detail-grid{gap:14px}
    .help-tile{min-width:100%}
    .modal-overlay{padding:14px}
    .modal-card{padding:22px 18px}
    .lightbox{padding:50px 14px 24px}
    .lightbox img{max-width:94vw;max-height:58vh}
  }